Front End Developer to Assist with Cloud Portal

By April 17, 2019 Manufacturing
Industry:

Manufacturing

Role:

Front End Developer

Location:

Greater Atlanta Area

Skills:

C#, ASP.NET, ASP.NET API, HMTL, CSS, AngularJS 1.6, Bootstrap 3, Microsoft SQL Server (CRUD), MS SQL Server Stored Procedures, Single Web Page Application, Creating User stories, Microsoft Orleans Architecture, GULP, Dapper.NET, IIS instance.

Objective:

Our specialty international manufacturing client is dedicated to delivering custom products around the globe. These are highly connected IOT devices with a cloud platform that allows their customers to stay up to date with the activity and status of their devices. Key to their enterprise solution is their global monitoring and support network to offer remote and on-site service for every display we deploy. Because of our proactive approach to display monitoring and our intelligent display software, we are able to resolve most incidents before the display owner is even aware that something went awry.

Technical Challenges:
The existing platform utilized internally and externally for device visibility, required technical bug correction, improving UI/UX, and mobile formatting updates. The challenge existed due to limited resources dedicated to each specific competing priority.

Solution: Applied Resource Group was able to deliver a Front End Developer to assist with the cloud portal.
1.Modernize web pages, UI/UX and user workflows.
2.Create mobile formatting.
3.Integrate the portal with the CRM & helpdesk tool.

Results:
•Increased visibility on products and malfunctions. Why is this useful?
•Allows for more efficient monitoring and product updates.
•Created the ability to utilize efficiently the data aggregated.
•Increased the time required to resolve product issues
•Downtime reduced
•Quicker product releases allows for improved customer relations and in turn, increasing customer satisfaction.
•Increased sales by the ability to support the SLA’s and customer retention.
•Grow service based business.
•Elevated product line to be more mature and sophisticated.